Contact information

Contact Tailstead

Tailstead is a trading name of Acerville Sparks Limited.
Registered in England and Wales. Company number: 09411384.
Registered business address: Suite RA01, 195-197 Wood Street, London, E17 3NU, United Kingdom.
VAT registration number: 487016084.
Email: admin@tailstead.co.uk.

For order enquiries, delivery problems, cancellations or returns, email admin@tailstead.co.uk with your order number. We aim to acknowledge messages promptly on UK working days.

Our London address is our registered business and correspondence address. Orders are prepared and dispatched by AW, a third-party fulfilment provider located in the UK; this does not change your contract with Tailstead or your consumer rights. Please contact Tailstead, not the supplier, for support.

Before posting a product back, email us for the correct return destination and instructions. This does not make your statutory cancellation rights subject to discretionary approval. Do not assume that the registered office is the product-return depot.